Privacy Policy

Effective Date: November 5, 2026

Last Updated: November 5, 2026

SignalScale LLC ("SignalScale," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request information or services, or otherwise interact with SignalScale.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use our website, and information obtained from third-party services or publicly available sources.

Information You Provide

Depending on how you interact with SignalScale, we may collect:

• Name
• Email address
• Telephone number
• Business name
• Business website or social media accounts
• Business location or service area
• Information about your business and its services
• Information you provide when requesting a consultation
• Information contained in messages or other communications you send to us
• Information necessary to provide requested services
• Billing and payment-related information when applicable

You should not provide SignalScale with sensitive personal information unless specifically requested and necessary for a particular service.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Approximate geographic information
• Date and time of website visits
• Website interactions and navigation information

We may use cookies, pixels, analytics technologies, and similar technologies to operate, analyze, and improve our website and marketing activities.

2. How We Use Information

We may use information we collect to:

• Respond to inquiries and requests
• Schedule and conduct consultations
• Provide, maintain, and improve our services
• Communicate with current and prospective clients
• Develop proposals and service recommendations
• Process payments and manage billing
• Provide customer support
• Analyze website usage and business performance
• Improve our website, services, and marketing
• Send requested communications
• Send marketing communications where permitted by law
• Prevent fraud, abuse, unauthorized activity, or security incidents
• Comply with legal obligations
• Enforce our agreements and protect our rights
• Perform other purposes disclosed at the time information is collected

We will not use personal information for purposes materially inconsistent with this Privacy Policy without providing appropriate notice where required by law.

3. Cookies and Analytics

SignalScale may use cookies and similar technologies to help operate the website, understand how visitors interact with the website, remember preferences, measure marketing performance, and improve our services.

Third-party providers may place cookies or similar technologies on our website for analytics, advertising, or other legitimate business purposes.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

4. How We Share Information

SignalScale does not sell personal information for money.

We may disclose information to third parties when reasonably necessary to operate our business and provide services, including:

Service Providers

We may share information with vendors and service providers that perform services on our behalf, such as:

• Website hosting providers
• Customer relationship management platforms
• Communication and email platforms
• Scheduling platforms
• Analytics providers
• Payment processors
• Advertising and marketing platforms
• Information technology and security providers

These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by law.

Business Transactions

If SignalScale is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or legal process
• Respond to lawful requests from governmental authorities
• Protect the rights, property, or safety of SignalScale, our clients, website visitors, or others
• Detect or prevent fraud, abuse, or security threats
• Enforce our agreements

5. Client Information and Third-Party Data

SignalScale may provide digital marketing, website, CRM, automation, advertising, reputation management, and related services to business clients.

In providing these services, SignalScale may process information belonging to or collected by our clients.

When we process information on behalf of a client, the applicable client may determine how that information is collected and used. In such circumstances, individuals seeking access to or control over information collected directly by one of our clients should generally contact that client first.

Our contractual relationship with clients may contain additional requirements governing the handling of client data.

6. Communications

If you provide us with your email address or telephone number, we may use that information to respond to your inquiry, provide requested services, communicate about an existing business relationship, or send other communications consistent with applicable law.

Marketing communications may include information about SignalScale services, offers, updates, or other business-related information.

You may opt out of marketing emails by using the unsubscribe mechanism included in the message.

If SignalScale sends text messages, applicable messaging terms, consent requirements, and opt-out instructions will apply. You may opt out of marketing text messages by following the instructions provided in the applicable message, such as replying "STOP."

Opting out of marketing communications does not necessarily prevent us from sending non-marketing communications that are necessary to provide services or respond to your requests.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and otherwise fulfill legitimate business purposes.

Retention periods may vary depending on the type of information and the circumstances under which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

9. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

SignalScale is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

10. Children's Privacy

Our website and services are intended for businesses and general audiences and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the information.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to applicable exceptions
• Request information about how personal information is collected or used
• Opt out of certain marketing communications
• Exercise other rights provided by applicable privacy laws

To make a privacy request, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

Your rights and our obligations may vary depending on your location and applicable law.

12. Do Not Track

Some web browsers offer a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, SignalScale may not respond to such signals unless required by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

Your continued use of our website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

SignalScale LLC

Email: contact@signalscale.org

Website: signalscale.org

We will make reasonable efforts to respond to privacy inquiries in a timely manner.

15. Governing Law

This Privacy Policy is governed by applicable laws of the United States and, where applicable, the State of Arizona, without regard to conflict-of-law principles.

Nothing in this Privacy Policy is intended to limit any rights you may have under applicable privacy laws.